Who are we?
Pipeline was started out of a love for hydronic heating we started in 2007 as a one man band and over the last 17 years we have grown and shared our passion with 1000's of clients in the Wellington area.
All of our process and techniques have been developed for us, by us, and have been fine tuned over the last 15 years. We aren't afraid to keep up with the times.
We have seen many other hydronic heating companies come and go in our 15 years here in Wellington and our service team look after many of these installations done by other companies, Companies who no longer operate and have left their clients without any future support or companies who just want to install heating systems and not maintain them.
We won't take your money and run. We build a relationship with each and every one of our clients.
With our current staff having over 50 years experience in these types of systems, we offer full support to our clients from the time we first visit your home right through to taking care of the annual servicing of your system. We have a tight knit staff who all work towards giving you the best service possible.
Here at Pipeline we have been running our central heating business longer than any other central heating business in Wellington.
Central Heating is a complex process to design the optimal solution for your home, through the thousands of installation we understand the complexities which means you get the right solution for your home.
Our office staff will work with you from the quoting stage through to the completion of the work. It also means that you will be dealing with the same staff members from the start to the finish of your job.
We know how these systems work, and how to achieve the best heating outcome for your home.
We have worked long and hard to establish our practices so that our clients walk away happy.
Not only are we the most experienced company in our field in Wellington, we are also one of the most experienced in the county.
The Pipeline Experience
Making our clients happy and warm is our main goal, Pipeline offers what no other company in Wellington Offer;
- Dedicated Office staff. Our office staff are second to none. Any query you have will be answered on the same working day.
- Fully trained installers. All of our guys have undergone hands on training in installations on Radiator and Underfloor Central heating
- Servicing and Fault finding. We are the guys who find and fix any problems without hassles. We service and fault find most types of heating boilers. Our Service technician has over 25 years experience in the UK and NZ. We are the only Wellington company who has a dedicated service technician.
- Comprehensive annual servicing. We have a database of all of our clients and reminders are sent every year to remind our clients to service their boiler so that it is in tip top condition.
- We have a true passion for warm water central heating, this is what we love doing!
Experience
The Pipeline Team have a combined experience of over 50 years installing and servicing Radiator Central Heating systems.
We know how to design and install a superior central heating systems.
With Radiator heating starting to become more well known in New Zealand, we are finding that there are more plumbers starting to install these systems, people with no experience or knowledge of how these systems work.
We are the ones people call to fix these problem systems.
Knowledge
As we mentioned we have the experience, but we also have the knowledge.
Our team are regularly upskilled and attend training once a year to keep up to date with the new products and trends that are coming available to the market in NZ.
Our knowledge base is second to none.
Customer Service
We are a professionally run company and customer service is one of our biggest priorities.
Our office staff are efficient and there is always someone to answer your queries or trouble shoot for you.
We aren't cowboys. We have a real passion for hydronic heating and stand by our work. We aren't happy until our clients are happy.
